Refund policy

At VELMARA, we strive to provide high-quality wellness products that support your health journey. Due to the nature of our products, we have specific guidelines for returns and refunds:

Single Item Purchases

  • Purchases of one (1) unit of any product, including Vitanox™ (VASCU FLOW) liquid drops, are non-refundable and non-returnable.

Multiple Item Purchases

  • If you purchase two (2) or more units in a single order, you may return any unopened and unused items for a refund.

  • Returns must be initiated within 2 days of receiving your order.

  • All returned products must be in their original packaging and in resalable condition.

How to Request a Return

To begin a return, please contact our support team at [your support email] within 2 days of receiving your order. Include:

  • Your order number

  • The reason for the return

  • Confirmation that the item(s) are unopened

Once approved, you’ll receive instructions on how to return your item(s).

Refunds

Refunds are processed once the returned item(s) have been received and inspected. Shipping costs are non-refundable.